Frequently Asked Questions
How can I take care of my Zijoux pieces?
Your Zijoux pieces are made to last, but here is a quick care guide to help keep your silver pieces in their best shape:
Keep It Dry
- Remove your jewelry before showering, swimming, or working out
- Avoid contact with water, perfume, lotion, and hair products
Clean It Gently
- Wipe your jewelry with a soft cloth
- For a deeper clean, use warm water and mild soap — never harsh chemicals
Store It Right
- Keep your pieces in a dry, closed jewelry box or pouch
- Store silver separately to avoid scratches or tangling
- Avoid storing in humid places such as bathrooms
Wear your silver often! The natural oils in your skin can actually help prevent tarnishing .
What materials do you use?
All our pieces are handcrafted from 925 sterling silver, dipped in 18k gold, and set with high-quality gemstones.
Are the pieces suitable for sensitive skin?
Yes! Our pieces are made with 925 sterling silver, which is generally safe for sensitive skin. If you have a specific allergy, please feel free to contact us.
Do you accept returns or exchanges?
Yes, but only if the product is damaged or if you received a wrong piece. We do allow you to open your package while the courier is present to check the item.
For more information please refer to our return and exchange policy